Licensing and Activation Settings

You can activate product features and view licenses on the Licensing and Activation page in wRTOS Settings. For more information on licensing and activation features and concepts, see Licensing and Activation.

In this section:

Click to expandAccessing Licensing and Activation Settings

To open the Licensing and Activation page in wRTOS Settings:

  1. Open wRTOS Settings.
  2. Do one of the following:
  • From the Home page, click Licensing and Activation.

  • From any other wRTOS Settings page, click Contents / Licensing and Activation in the sidebar menu.

 


Licensed Components

Under Licensed components, you can view the product feature licenses locked to the machine or associated dongle(s), turn feature licenses on and off, and renew or delete licenses.

Note: This list is empty when no components are licensed.

Understanding the Licensed Components List

Lock status

Meaning

Machine The component is locked to a machine.
External hard drive The component is locked to a hard drive not on the machine.
Dongle <ID> The component is locked to a dongle.
Dongle not connected The component is locked to a dongle not connected to the machine.

Label

Description

Issue date The date on which the license was issued.
Expiration date

The date on which the license will expire. If the license is a perpetual license, the expiration date will be None.

Click Renew license to send a renewal request via email to ProductRenewals@intervalzero.com

Customer ID The customer ID associated with the license.

Note: When a license is removed, it cannot be reused on another system.

Gray text in the feature list indicates one of the following:

Ideal Licenses

The component list indicates which of the available component licenses is the ideal license. An ideal license is indicated by a star symbol to the right of the component name. The ideal license is the license with the most recent issue date. In the event there are multiple licenses of the same type with the same issue date, the ideal license will be determined by the order in which they appear in the license file, with the ideal license being the top-most entry.

Changing the Ideal Runtime License

The ideal Runtime license will be used when the Subsystem is started next. Multiple Runtime licenses can be present for the same Runtime version. For instance, there might be an Evaluation Runtime license and a non-Evaluation Runtime license.

If you want to use a different Runtime license at Subsystem startup than the current ideal license when multiple same-version Runtime licenses are present, you first need to disable the current Ideal license. One of the other enabled Runtime licenses for that version would then become the Ideal license, provided it meets the criteria listed above.

Enabling/Disabling a License

To enable or disable a license:

Do one of the following:

Deleting a License

To delete a license:

  1. Expand the feature section.
  2. Click Delete this license. A prompt appears.
  3. Click Yes to delete the license from the license file and dongle.

Note: When a license is removed, it cannot then be reused on another system.

Activation Options

You can activate a product feature with a key or license file, depending on whether the machine is connected to the network.

Option

Description

Activate with a key

Activate using a valid activation key. You can activate immediately over the network (this option requires a network connection with access to the IntervalZero License Server) or generate a fingerprint file with a valid activation key, which you can then convert to a license file and import using the Activate with a license file option.

Activate with a license file Activate by importing a valid license file.

IMPORTANT: You must set an RTSS boot configuration before you can use wRTOS Runtime components. See Core Configuration for more information.

Activate with a key

Use this option to activate your product feature with a valid activation key. You can activate immediately over the network (this option requires a network connection with access to the IntervalZero License Server) or generate a fingerprint file with a valid activation key, which you can then convert to a license file and import using the Activate with a license file option.

To activate with a key:

  1. Click Activate with a key.
  2. Determine whether your machine is connected to the Internet with access to the IntervalZero License Server:

Status

Meaning

Connection established The machine is connected to the network.
Connection not established

A network connection could not be established.

Ensure all network cables are plugged in and click the Network icon to refresh. If a network connection cannot be established, you can do one of the following: 

  1. Enter a valid activation key.

Note: Your activation key is in the email you received from products@intervalzero.com when you purchased wRTOS. If you can't locate your key, click Don't have an activation key? to contact IntervalZero.

  1. Do one of the following:

IMPORTANT: You must set an RTSS boot configuration before you can use wRTOS. See Core Configuration for more information.

Configuring a Proxy Server

You can try configuring a proxy server if a network connection cannot be established,

To configure a proxy server:

  1. Click Configure proxy server. The Configure proxy server dialog appears.
  2. Enter the requested settings:

Note: This information can be provided by your IT department.

  1. Click Apply.

Generating a Fingerprint File

Use this option to create a fingerprint file with a valid activation key, which you can import using the Activate with a license file option.

To generate a fingerprint file:

  1. Under Activate with a key, enter a valid activation key, and then click Generate a fingerprint file. A file named Fingerprintfile.rfp is saved to the desktop.
  2. Navigate to the desktop and then copy and paste the file Fingerprintfile.rfp to an external device.
  3. Connect the device to a machine with Internet connectivity.
  4. Launch a web browser and navigate to https://Activation.IntervalZero.com.
  5. Browse for and open the file Fingerprintfile.rfp.
  6. Click Activate to generate a license file named License.lic.
  7. Click Save if your browser prompts you to save the license file. Some browsers automatically save the downloaded license file without prompting.
  8. Copy the file License.licto the external device and transfer it to the machine on which wRTOS is installed.
  9. Follow the steps under Activate with a license file.

Activate with a license file

Use this option to activate a product feature by importing a valid license file, such as a license file created from a fingerprint file.

To activate with a license file:

  1. Click Activate with a license file.
  2. Click Import... and then browse for and open the License.lic file.

IMPORTANT: You must set an RTSS boot configuration before you can use wRTOS. See Core Configuration for more information.

Activating Product Components to a Dongle

You have three options when purchasing an IntervalZero-provided dongle and a product license at the same time:

Note: You can also license wRTOS features to an IntervalZero-provided dongle using the MaxRT Dongle Activation Utility. This allows you to activate licensed features on other machines, like the pre-activation service you can request from IntervalZero. You can download the MaxRT Dongle Activation Utility from the IntervalZero Support Site.

If you have a dongle that has already been activated, jump to step To use a dongle that has already been activated.

IMPORTANT: You cannot license wRTOS features to a dongle from a remote connection or when more than one dongle is connected to the machine.

IMPORTANT: Once features are locked to a dongle, that dongle must be connected to use wRTOS features on that machine.

Using a Non-Activated Dongle

To activate product features to a non-activated dongle:

  1. Make sure wRTOS Settings detects the dongle. If the dongle isn’t recognized, the wRTOS feature(s) will be locked to the machine.
  2. Choose the appropriate activation option. See Activation Options above.

Using a Pre-Activated Dongle

A pre-activated dongle already contains a license file. Follow the steps below to use a pre-activated dongle.

To use a dongle that has already been activated:

  1. Connect the dongle to a USB port on the machine.
  2. Make sure wRTOS Settings detects the dongle. If the dongle isn’t recognized, the wRTOS feature(s) will be locked to the machine.

Once the dongle is detected, the product features activated by its key are added to the Licensed features list.

IMPORTANT: You must set an RTSS boot configuration before you can use wRTOS Runtime components. See Core Configuration for more information.

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